| After-sales Service: | Door to Door Services |
|---|---|
| Warranty: | 2 Years |
| Working Pressure: | 3000psi |
| Oil Port: | SAE/NPT/BSPP |
| Seal Kits: | Parker/Hallite |
| Quanlity Check: | 100%Testing Before Shipping |
| Samples: |
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| Customization: |
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Q1. What is LD product's quality assurance?
100% inspection for each product before shipping with inspection rereport for tracking.
Q2: How long is the warranty on LD products?
The warranty is 2 years for general products since the date of shipment.
Q3: How LD deal with the quality problem during warranty period?
1. LD will take the corresponding cost caused by customer local reparing.
2. LD will provide the product by free if the repair cost is higher than the product value, but the freight involved shall be borne by customer side.
Q4: How to ensure the order can be shipped on time?
LD will send the "production schedule" every week after receiving customers' orders. If any delays, LD will inform customers 3 weeks in advance, so as to facilitate the customer to arrange the schedule.
Q5: Does LD offer delivery service?
Yes. LD has deep cooperation with logistics companies all over the world to provide customers with quick and convenient "Door-to-Door services",including sea, air and express.
Q6: How LD control the product quality?
1. Raw materials: We will test the material of each batch of raw materials we receive, and the piston rod will be tested with salt spray. This is to ensure that the material of our products meets the requirements at the beginning.
2. Processing: We have the leading machining equipment, and obtained ISO9001 certification.
3. Welding: Our factory is equipped with welding robots, and has obtained the AWS certification.
4. Assembly pressure test: 100% testing with OQC report for chaining. The seals we use are: Hallite, Aston and Gapi
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